Shipping Policy

Shipping times:

  • Custom Bedding, Custom Coordinates, and Custom Designs ship 6 weeks from the purchase date.
  • Ready to Ship Collection only items purchased, will ship 7 business days from the purchase date.
  • 2 Day Ship Collection only items purchased, will ship 2 business days from the purchase date. 
  • 2 Week Ship Collection items will ship 2 weeks from the purchase date. 
  • Insta-Ship items ship next business day if purchased by 4pm cst.
  • Curtains and Valances ship 4 weeks from the purchase date
  • Burp Cloths ship 5 business days from the purchase date
  • Outfits and gowns ship 5 business days from the purchase date.
  • Buy-Lay purchases will ship the ship time for the items plus 10 business days after the final payment.

 Carriers

We use the following carrier to deliver our orders: USPS

The estimated delivery time is provided at the checkout.  This is time it will approximately take USPS to deliver the order once it is ready to ship.

 Order Tracking

 Tracking is emailed when the order has shipped.

 Shipping Rates

 The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

 Back Orders

All items are made to order, so there are no items that will be on back order.

Returns-

There are no refunds, as all items are custom made for each customer after they purchase.

 Restocking Fee for an Exchange:

 The item to be exchanged is subject to a 50% restocking fee in the items purchase price, and the remaining 50% product price will be issued as a store credit.  Store credits are in the form of an e-card that is emailed to the email address provided at the time of checkout.  Items must be in new, unused condition.  Shipping is not refundable.  Items must be shipped back within 2 weeks of receipt to have the option of an exchange.

 **Orders ship complete and all together.**

Buy-Lay Payment Plan Option:

  The 20% down payment is not refundable if the order is canceled.  Once the last payment is made, the order will ship 10 additional business days after that payment. 

 

Care Instructions:

Care instructions can be found on each products tag. 

Do not use Dreft or any Free and Clear soaps, as they are very harsh chemicals that will strip the colors out of the fabrics.

Do not wash bumpers or dry them in the dryer.

For best and lasting results of the minky on blankets, once washed flop to fluff the minky, and hang to dry.

 Sizes:

Bedding is made for standard cribs with mattress of 28x52x5.

Changing pad covers are made for a standard 2 sided 32x16x4 pad.  If you have a different style or size of pad, then that information will need to be provided at the checkout.